Information We Collect

We collect different types of information depending on how you interact with our platform. Some you give us directly, others we gather automatically as you use our tools.

Information You Provide

When you sign up for our services or contact us, you share certain details with us:

• Your name, email address, and phone number when creating an account
• Company information if you're registering a business account
• Payment details when you subscribe to our services
• Financial data you upload to use our analysis tools
• Messages you send through our contact forms or support channels

Information We Collect Automatically

Like most web platforms, we automatically collect some technical information when you visit our site:

• Your IP address and general location data
• Browser type and operating system you're using
• Pages you visit and features you interact with
• Time spent on different sections of our platform
• Device information and screen resolution
• Referral sources that brought you to our site

How We Use Your Information

We use the information we collect for specific, legitimate purposes. Here's what we actually do with your data:

We don't sell your personal information to third parties. Period. That's not our business model and never will be.

Data Storage and Security

Your financial data is sensitive, and we treat it that way. We've invested in security measures that protect your information from unauthorized access and breaches.

Where We Store Data

Our primary servers are located in Taiwan, with backup systems in secure data centers that meet international security standards. All data transmission is encrypted using industry-standard protocols.

Security Measures

• End-to-end encryption for all data transfers
• Secure socket layer technology for payment processing
• Regular security audits and vulnerability assessments
• Multi-factor authentication options for user accounts
• Restricted access to personal data within our team
• Regular backups stored in geographically separate locations

While we take security seriously, no system is completely foolproof. If we ever experience a data breach that affects your information, we'll notify you within 72 hours as required by Taiwan's Personal Data Protection Act.

Sharing Your Information

We share your information only in specific situations, and we're transparent about when and why this happens.

Service Providers

We work with third-party companies that help us run our platform. These include payment processors, cloud hosting services, and customer support tools. These providers:

• Only access data necessary for their specific service
• Are contractually required to protect your information
• Cannot use your data for their own purposes
• Must comply with the same privacy standards we follow

Legal Requirements

Sometimes we're legally required to share information with government authorities. This happens when:

1. Taiwan regulatory bodies request information as part of financial compliance audits
2. Law enforcement agencies present valid legal requests
3. We need to protect our legal rights or prevent fraud
4. Court orders or subpoenas require disclosure

We review every legal request carefully and only share the minimum information necessary. If permitted by law, we'll notify you before disclosing your data.

Business Transfers

If evolvesystembox is acquired by another company or merges with one, your information would likely transfer as part of that transaction. You'd be notified in advance, and the new entity would be required to honor this privacy policy.

Your Rights and Choices

Under Taiwan's Personal Data Protection Act and international privacy principles, you have specific rights regarding your personal information. Here's what you can do:

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days. Just send an email to [email protected] with "Data Access Request" in the subject line.

Correct Inaccurate Information

If your personal details change or you notice errors in your data, you can update most information directly through your account settings. For changes we need to verify, contact our support team.

Delete Your Data

You can request deletion of your account and associated personal data. We'll process this within 30 days, though we may need to retain certain information to:

• Complete any pending transactions or resolve disputes
• Comply with legal obligations under Taiwan financial regulations
• Maintain records required for tax and accounting purposes
• Protect against fraudulent or illegal activity

Export Your Data

You can download your financial data and reports at any time through your account dashboard. This lets you move to another platform if you choose.

Opt Out of Marketing

We occasionally send emails about new features or updates. Every email includes an unsubscribe link. Click it once and you're removed from our marketing list. You'll still receive important account-related messages.

Data Retention

We don't keep your information forever. Here's how long we retain different types of data:

• Active account data: Retained while your account is active and for 90 days after closure
• Financial transaction records: Kept for 7 years to comply with Taiwan tax and accounting regulations
• Usage logs and analytics: Anonymized after 18 months and retained for platform improvement
• Support communications: Stored for 3 years to maintain service quality and resolve disputes
• Marketing preferences: Maintained until you opt out or your account is deleted

After these periods, we securely delete or anonymize your information so it can't be linked back to you personally.

International Data Transfers

While our primary operations are in Taiwan, some of our service providers operate internationally. This means your data might occasionally be processed in other countries.

When we transfer data internationally, we ensure:

• The receiving country has adequate data protection laws
• We have contractual safeguards in place
• The transfer is necessary for providing our services
• Your data receives the same level of protection as in Taiwan

If you're concerned about where your data is processed, contact us for specific details about our current service providers and their locations.

Cookies and Tracking

Our platform uses cookies and similar technologies to function properly and improve your experience. Here's what you need to know:

Essential Cookies

These are required for our platform to work. They handle things like keeping you logged in and remembering your preferences. You can't disable these without breaking core functionality.

Analytics Cookies

We use these to understand how people use our tools. This helps us identify which features work well and which need improvement. You can opt out through your browser settings.

Managing Cookies

Most browsers let you control cookies through their settings. You can block or delete cookies, though this might affect how our platform works. Check your browser's help section for instructions.

Children's Privacy

Our services aren't designed for anyone under 18 years old. We don't knowingly collect information from children. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

We update this privacy policy occasionally as our services evolve or regulations change. When we make significant changes, we'll notify you by email and post a notice on our platform.

The "Last Updated" date at the top shows when we last revised this policy. We encourage you to review it periodically, especially before sharing new types of information with us.

If you continue using our services after we post changes, that means you accept the updated policy. If you disagree with changes, you can close your account before they take effect.

Contact Us

Questions about this privacy policy? Concerns about how we handle your data? Want to exercise your privacy rights? Get in touch with us:

We typically respond to privacy-related inquiries within 3 business days. For urgent matters involving potential security issues, call us directly.